Spylovebuy.com takes your privacy very seriously and treat all your personal information as confidential.
Information about us
For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is L&S Fashion Ltd (we, our, us). We are registered in England and Wales under company number 7426580. Our registered office is at Unit 9, Barncliffe Mill, Near Bank, Shelley, Huddersfield, HD8 8LU
Spylovebuy.com is an online trading entity of L&S Fashion Ltd.
When setting up an account, you will be asked to provide us with your name, billing address and delivery address details, your email address, telephone number and a password. We will also require your credit/debit card details if paying by card, when you are placing an order.
We may also collect information about you such as your name, address and contact details where you enter a competition or prize-draw we are operating.
We may obtain information about your usage of our site to help us develop and improve it further.
What do we use your information for?
We use your information for the following purposes:
To serve website content to you
To handle orders, deliver products, process payments and refunds and provide statements
To communicate with you about your orders
To update our records and generally maintain your account with us
If you contact us, we may keep a record of that correspondence and your contact details
For our statistical or survey purposes to improve our site and our services to you.
To prevent or detect fraud or abuses of our site and enable third parties to carry out technical, logistical or other functions on our behalf
To contact you by email, post, or telephone, to ask you for feedback and comments on our services
If you consent, to notify you by email of products, promotions, competitions and special offers that may be of interest to you.
Disclosure of your information
We will not disclose your information to any third party except under the following limited circumstances.
We may disclose your personal information to carefully selected service providers and agents who operate elements of our web site service and process data on our behalf. These may include businesses who provide technology services such as hosting for our servers and email distribution and business partners who provide delivery fulfilment services.
From time to time we may also provide your information to carefully selected customer service agencies for research and analysis purposes, on our behalf, so that we can monitor and improve the services we provide. If you consent, we or our agents, acting on our behalf, may contact you by post, email or telephone to ask you for your feedback and comments on our services.
Where such disclosures are made, this will be under contractual arrangements with us and carried out in accordance with the requirements of the Act.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
We may also disclose your personal information to our subsidiaries and affiliated companies and any successors in title to our business.
We do not hold your credit card details. Financial transactions take place directly and securely with our payment handling provider.
If you believe your details are incorrect you can amend your details by logging onto your ‘My Account’ on our site.
Direct marketing and newsletter
You may sign up to our Newsletter by ticking the appropriate box during registration, or separately on our Newsletter sign up page if you do not wish to establish an account yet. If you wish to unsubscribe from our Newsletter contact list, you should:
e-mail us at firstname.lastname@example.org with the word "unsubscribe" in the subject line.
click on "unsubscribe" at the bottom of the email
log into "My Account" on the website and edit your account details
Protecting your information
Our site uses up-to-date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our site.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. You can exercise this right at any time by contacting us at email@example.com
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