FREE UK RETURNS:
We offer a 365 Day Money Back Guarantee. If for any reason you are not satisfied with your purchase, simply return it to us for a full refund. All items must be returned unworn, in their original condition with all packaging and any tags intact.
We also believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if for whatever reason you're not happy with your purchase, just email firstname.lastname@example.org and we will send you a free return label to print out. You will then just need to attach the label and drop your order off at any Post Office.
Please note if you return the order at your own expense we will refund up to a maximum of £3 towards your return postage cost.
Our 365 Day Money Back Guarantee applies however you will need to pay for the cost of returning the item to us.
If you would like to exchange your item, we can try our best to exchange the item for you in a different size or style but we cannot guarantee we'll have the item you need in stock. We only carry a certain amount in each style as fashion is changing constantly so please bear this in mind to avoid disappointment.
Any exchanges agreed are at our discretion and we cannot do an exchange if the size you now require has already been listed and we have no more in stock.
Please include the name and size of the item you wish to exchange for within the return package.
HELP & CONTACT:
If you have any questions or queries, please email our Customer Care Team at email@example.com