Payment & Security

How do I make a purchase?
How can I pay?
Do I have to order online?
How secure is your website?
Do I need to set up an account to place an order?
Help & Contact

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How do I make a purchase?
Shopping at SPY LOVE BUY is easy:

• If you know what you are looking for, use the SHOES, BOOTS, MUST HAVES, NEW ARRIVALS and SALES as links. You can also shop by using the Quick Spy section on the home page or by free typing a search term in the search box.
• Once you have found an item, select your size and click on the 'ADD TO BAG' button.
• Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top of the page. You can use the 'TRASH CAN' link to delete items from your shopping bag or just revise the quantity manually and then clicking the update quantity button.
• Select your delivery country and shipping method.
• Click on 'PAY WITH CARD' or 'CHECK OUT WITH PAYPAL to complete your order.

How can I pay?

We accept online payments through either sage pay or Paypal

Using their secure servers so you can shop on line with confidence.

All transactions are in UK Pound Sterling (GBP)
Prices include 20% VAT. We reserve the right to alter prices.

Do I have to order online?
Yes, as this is the safest and most secure method of paying.

How secure is your website?
As safe as it possibly can be.

We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by either SagePay or Paypal. All personal information is strictly confidential.

Verified by Visa & Mastercard SecureCode

Do I need to set up an account to place an order?
No, you can shop at SPY LOVE BUY without creating an account.

However, register with us and you'll be able to enjoy the following benefits through your SPY LOVE BUY account:

• Track your orders and review past purchases
• Build a customized Wish List to create personalized outfits that you can email to friends and family. Plus, you can also print your shopping lists and take them wherever you go!
• Add sold out items to your Wish List so you can see if more stock arrives
• Save your address and card details so you can shop even quicker next time
• Manage your account details, address book and email preferences

To create an account, simply click on 'My Account' and then 'Register' to fill in your details. Registering with us helps speed up the ordering process for you and allows you to keep track of your orders and refunds online.

Help & Contact
If you have any questions or queries, please email our Customer Care Team at sales@spylovebuy.com